144Hz monitor only showing 60Hz in Windows 11?

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Which problem are you seeing?
144Hz missing
Check the supported mode and connection.
144Hz selected, picture fails
Return to a working mode; check the signal path.
144Hz active, game slow
Check game frame rate separately.

Check Windows

  1. Open Settings → System → Display → Advanced display.
  2. Select the external monitor, not the laptop screen.
  3. Read its current resolution and refresh rate.
  4. Open Choose a refresh rate. Select 144Hz if available.
  5. Return to Advanced display and confirm that both the refresh rate and resolution are the ones you wanted. Check that the picture stays stable before changing anything else.

An asterisk beside a rate means Windows will change the resolution to use it. Check both values afterward; a higher rate at a lower resolution may not be the result you wanted.

If the option is missing

Look up your exact monitor model. Check the supported resolution/rate combinations for the input you are using. Then check the cable, adapter or dock specifications against that same combination. A “144Hz” label alone does not describe every possible connection.

Write down the result after each change. Keep these as separate cases:

  • 144Hz never appears: investigate supported modes and the connection path.
  • 144Hz appears but the picture fails: return to the last working setting and investigate signal stability.
  • Windows shows 144Hz but a game looks slow: display refresh rate and the game’s frame rate are different measurements.

For supported Intel graphics hardware, Intel also recommends checking cable bandwidth and display support before its driver-reinstallation troubleshooting. Do not apply Intel driver instructions to a different graphics vendor.

Next: Check the USB-C video path.

PRIMARY SOURCES

Official instructions and documentation